We're here to help.
WhatsApp support for all plans. Real people, real help — not bots.
WhatsApp Support
The fastest way to get help. Message us any time — we respond within 2 hours on business days.
Book a Demo
New to Thalii? Book a free demo and we'll walk you through the entire platform.
Response Time
~2 hours on WhatsApp
WhatsApp Number
+918109124973
contact@iosonx.com
Quick answers.
How do I get started after payment?
After payment, login credentials are sent to your WhatsApp number within 2 minutes. Our team also schedules a free onboarding call to walk you through everything.
I forgot my password / can't log in
WhatsApp us and we'll reset your access immediately. We typically respond within 2 hours.
How do I add a new customer in Meal Manager?
Go to Customers → Add Customer. Fill in the name, mobile number, and meal plan. A QR code is generated automatically and can be shared via WhatsApp.
Can I change my meal plan mid-month?
Yes. You can upgrade or modify a customer's meal plan at any time from the dashboard. Changes take effect immediately.
How do I update my digital menu?
Log in to your dashboard, go to Menu Management, and edit any item or category. Changes are reflected on the customer-facing menu instantly — no reload needed.
How do I cancel my subscription?
WhatsApp us with your shop name and we'll process the cancellation. No long-term contracts — cancel anytime. Your data is retained for 30 days after cancellation.
Didn't find your answer? WhatsApp us directly.
WhatsApp Support